HelpFind help for:
- What do I need to do to register?
Click on the Sign Up for an Account link at the bottom of the User Login box to sign up for a new account. Once you've filled out the form and submitted the information, you will receive an e-mail message with your account name and password. Make sure that you supply a correct e-mail address! After you've used this name and password to log in to the portal you can go to the Preferences area to change your password, if so desired.
- Why can't I log into the site?
In order to log into the site, you need a username and password. To receive a username and password, click Sign Up for an Account below the login boxes on the right side of the homepage.
If you already have a username and password and still can't log into the site, you probably don't have cookies enabled, which is a requirement of the portal. To support user accounts, the portal needs to use bits of information called cookies to remember who you are. If you have problems logging in, check the Preferences or Options menu on your web browser to make sure that you don't have cookies disabled.
- Should I log out when I'm finished?
In order to protect information specific to your user account, you should log out of the site each time you finish using it. The system has a time out that will automatically log you out if you are not active for three hours. Note that just closing your browser window will not log you out.
- What do I need to log into the site?
In order to use the portal fully, you should log into the site every time you use it. Features like user agents, forums, and recommendations require that you log into the site. Signing up for a login is not mandatory, but it can help make the portal more useful to you and the portal community.
- How do I change my password?
To change your password, click Preferences on the navigation bar. There, you can change your password at the bottom of the screen. First, enter your old password. Next, type your new password twice. Then, click the Submit button. Next time you log into the site, you will need to supply the new password.
In order to change your password, you must first provide your username and password in the login boxes on the homepage.